![]() ![]() To see our complete cancellation policy, see Microsoft Store Terms of Sale. If you need to change how you're paying for your subscription, see Change the payment method for a Microsoft subscription. To fix any issues, go to Payment options on your Microsoft account dashboard. Whenever I click to resume the download (which is already at 50 for both games) it shows 'resuming download' pretty quickly and instantly stops again. If it does, we'll let you know when you arrive at Services & subscriptions. I started downloading both these games on MS Store, but then Windows did some update and now Im using the Xbox App. Scroll down, and click on Terminate to completely close the app, then on Repair, and finally on. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else.Ĭheck if a payment method needs to be updated. Select the Xbox app and then click on Advanced options. Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you don't see Manage on your Services & subscriptions page, and can't cancel or turn off recurring billing, try the following: Troubleshoot issues if you can't cancel your subscription Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning. Use the Game Pass mobile app to set up new game alerts, explore the game library, and install games to your Xbox console or PC so theyre ready to play when. ![]()
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